356bd Privacy Policy — Your Information Is Our Responsibility

Here is 356bd's complete and transparent account of how your personal information is collected, stored, and kept secure.

Last Updated: 2026

1. Introduction

356bd is a safe and reliable online betting and casino platform committed to ensuring the highest level of security for Bangladeshi players. This Privacy Policy ("Policy") explains what personal information we collect about you when you use our website and related services, how that information is used, who it may be shared with, and what steps we take to protect your data.

By using our platform, you are considered to have agreed to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services. For any questions, contact our support team.

This Policy applies only to individuals aged 21 or older who are eligible to use 356bd's services.

2. What Information We Collect

356bd may collect information about you in several ways. This information is described in detail by category below.

2.1 Information You Provide Directly

When you register an account or use our services, we may collect the following information:

  • Full name and date of birth
  • Email address and mobile number
  • Home address (including division, district, and postal code)
  • National ID or passport number (for identity verification)
  • Payment information — such as bKash, Nagad, Rocket, Upay account numbers or bank account details
  • Your preferred language and communication method

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

  • IP address and device type
  • Browser type and version
  • Operating system information
  • Page visit history and duration
  • Referral URL and click patterns
  • Cookie and session data (see details below)

2.3 Transaction and Gaming Information

We record the following information related to your account activity:

  • Deposit and withdrawal history
  • Bet and game history
  • Bonus and promotion usage records
  • Account balance and transaction timestamps
  • Responsible gaming limit settings

3. How We Use Information

356bd uses collected information for the following legitimate purposes:

  • Account Management: To create, verify, and manage your account and ensure delivery of our services.
  • Identity Verification: To confirm your identity for fraud prevention and age verification (21+).
  • Financial Transaction Processing: To manage deposits, withdrawals, and bonus payments.
  • Customer Support: To assist with your questions and resolve complaints.
  • Security and Fraud Prevention: To detect unauthorized account access and suspicious activity.
  • Responsible Gaming: To monitor gaming behavior and intervene when necessary to protect players.
  • Service Improvement: To enhance the user experience and make our platform more effective.
  • Communications: To deliver important notices, policy changes, and account-related information to you.

3.1 Marketing Communications

If you have consented to marketing communications, we may send you offers, promotions, and news. You may opt out at any time by contacting our support team.

4. Sharing and Disclosure of Information

356bd does not sell or lease your personal information to third parties. However, we may share information in the following limited and specific circumstances:

4.1 Service Providers

We work with trusted third-party service providers who carry out specific tasks on our behalf — such as payment processing, identity verification, IT infrastructure, and analytics. These providers receive only the information necessary for their designated tasks and operate under confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information in response to lawful requests from law enforcement agencies, court orders, or other legal processes. We are also obligated to provide information to regulatory bodies responsible for anti-money laundering and fraud prevention.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your personal information may be transferred. Should this occur, we will notify you in advance and explain your options under the new policy.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device that our platform uses to remember information about your visit. Cookies allow us to keep your login session active, remember your preferences, and monitor site performance.

5.2 Types of Cookies We Use

  • Essential Cookies: Required to keep the site's core functions running — for login sessions and security verification.
  • Functionality Cookies: To remember your language preference and other settings.
  • Analytics Cookies: To monitor site usage and improve service quality.

5.3 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may prevent some important site functions from working properly.

6. Data Protection and Security

356bd places the highest priority on protecting your information. We apply industry-standard technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

  • SSL Encryption: All data transmission between our platform and servers is protected by SSL/TLS encryption.
  • Encrypted Storage: Sensitive data — such as passwords and financial details — is stored in encrypted format.
  • Access Controls: Only authorised staff can access your information, and they operate under strict confidentiality agreements.
  • Regular Security Reviews: Our systems undergo regular security testing and audits to identify and address any vulnerabilities promptly.
  • Two-Factor Authentication: Two-factor authentication is used to provide an additional layer of protection for your account.

While we strive to ensure the highest level of security, data transmission over the internet is not entirely risk-free. We therefore ask you to use a strong password and never share your account login details with anyone.

7. Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy or to meet legal obligations.

  • Account Information: For the full duration your account is active and, after closure, as required by law.
  • Transaction Records: Retained long-term in accordance with financial regulations.
  • Communication Records: Records of customer support interactions are retained for a limited period.
  • Marketing Data: For as long as you maintain consent for marketing communications.

Once the required retention period ends, we securely delete or anonymise your information.

8. Your Rights and Options

As a user of our platform, you have the following rights regarding your personal information:

Access

You have the right to know what information we hold about you and to receive a copy of that information.

Rectification

You have the right to request correction of any inaccurate or incomplete information we hold about you.

Erasure

In certain circumstances, you have the right to request deletion of your personal information — though complete deletion may not be possible where legal obligations apply.

Objection to Processing

You have the right to object to your information being used for marketing purposes. You may withdraw this consent at any time.

Data Portability

Where technically feasible, you have the right to receive your information in a structured, machine-readable format.

Restriction of Processing

In certain circumstances, you have the right to request that processing of your information be temporarily restricted.

How to Exercise Your Rights

To exercise any of the rights described above, contact our support team. We will respond as promptly as possible after receiving your request and, following identity verification, will take the necessary steps.

9. Protection of Minors

356bd strictly does not provide services to individuals under the age of 21. We do not intentionally collect any personal information from minors. If you believe we have inadvertently collected information from someone under 21, please contact us immediately.

Our age verification process ensures that only eligible adults can use our platform. If someone creates an account using false information and is subsequently found to be a minor, we will immediately close that account and delete the information.

10. Policy Changes and Updates

We may update this Privacy Policy from time to time. When changes are made, we will publish the new version on this page and update the "Last Updated" date at the top of the page. For significant changes, we will notify you by email or through a notice on the platform.

Continued use of 356bd's services after changes have been made will be considered acceptance of the new policy. We therefore recommend that you review this page periodically.

11. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, or if you wish to exercise your data rights, please contact our support team:

We will respond as quickly as possible after receiving your request. If identity verification is required, we will ask you to provide the necessary information.

This privacy policy should be read together with 356bd's Terms and Conditions and Responsible Gaming policy. Our services are for those aged 21 and above only.